Return Policy
Last updated:
This Return Policy explains how Gorgeousvrplanti handles refunds and cancellations for digital 10-Minute Movement a Day program products, including Morning Starter, Office Reset, and Evening Unwind, purchased through gorgeousvrplanti.world by customers in the United States.
1. Digital Product Nature
Our programs are delivered electronically via download links, email attachments, or account access shortly after purchase. Because digital files can be copied once delivered, refund eligibility depends on usage status and the conditions below.
2. Standard Refund Window
If you are unsatisfied with your purchased tier, you may request a refund within fourteen calendar days of purchase provided you have not completed more than two full weeks of downloadable calendar content and have not shared materials publicly in violation of our Terms of Use. Partial refunds are not offered for change of mind after extensive download activity.
3. How to Request a Refund
Contact us through reach-us.html or team@gorgeousvrplanti.world with your order email, program name, and purchase date. We verify eligibility and respond within five business days. Approved refunds are issued to the original payment method. Processing times depend on your card issuer.
4. Non-Refundable Situations
- Requests submitted after the fourteen-day window without documented technical failure on our side.
- Evidence of chargeback abuse, account sharing, or redistribution of program files.
- Partial dissatisfaction with one module when a bundled enterprise license was customized specifically for your organization.
- Promotional or complimentary access granted without monetary payment.
5. Technical Delivery Failure
If you cannot access rightful purchases due to broken links or server outages lasting more than forty-eight hours after notice to us, you may choose a resend of materials or a full refund regardless of the standard window. We log incidents to prevent recurrence.
6. Chargebacks
Please contact us before initiating a chargeback so we can resolve access issues. Unwarranted chargebacks may result in suspension of future purchases and reporting to payment networks as permitted by law.
7. Program Exchanges
You may request a one-time exchange to a different tier within seven days of purchase if you have not started the alternate calendar track. Price differences are charged or credited accordingly. Exchanges are unavailable after substantial progress is recorded in optional check-in emails.
8. Team and Organizational Plans
Contracts for multiple seats include separate cancellation terms stated in your order confirmation. Unused seats may be refundable on a prorated basis within the first thirty days if no participant has activated credentials.
9. Consumer Rights
Nothing in this policy limits mandatory rights under applicable New York or other US state consumer protection laws. Where law provides a longer cooling-off period for specific transaction types, we comply.
10. Contact
Return questions: Gorgeousvrplanti, 136 W 87th St, New York, NY 10024, United States. Phone +16467895612. Email team@gorgeousvrplanti.world.